Prof.dr. H.C.A. Roest

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Tilburg University (35)

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The influence of quality cues and typicality cues on restaurant purchase intention (2010)

Authors: Roest, H.C.A.; Rindfleisch, A.
In: Journal of Retailing and Consumer Services, 17(1), 10 - 18. ISSN 09696989.
The impact of consumer internet experience on channel preference and usage intentions across the different stages of the buying process (2007)

Authors: Roest, H.C.A.; Frambach, R.T.; Krishnan, T.V.
In: Journal of Interactive Marketing, 21(2), 26 - 41. ISSN 10949968.
Review of New Service Development: Creating Memorable Experiences. (Review of the book New Service Development: Creating Memorable Experiences, J.A. Fitzsimmons & M.J. Fitzsimmons, 2000, 0761917411) (2003)

Author: Roest, H.C.A.
In: Journal of Retailing and Consumer Services, 10(1), 57 - 58. ISSN 09696989.
An Integration of Different Perspectives in Cue Management (2002)

Author: Roest, H.C.A.
Dienstenkeurmerken gekeurd op kwaliteit (1999)Open access

Authors: Roest, H.C.A.; Verhallen, T.M.M.
In: Sigma : Tijdschrift voor Industriele Statistiek en Kwaliteitsbeleid, 4, 6 - 9. ISSN 01666967.
Cases Marketing Strategie (1999)

Authors: Roest, H.C.A.; Reijnders, W.J.M.
Dienstenkeurmerken misbruikt (1999)Open access

Authors: Roest, H.C.A.; Verhallen, T.M.M.
In: Tijdschrift voor Marketing, 33(3), 38 - 42. ISSN 01651439.
Service Quality Expectations: Assessment and Management (1998)Open access

Author: Roest, H.C.A.
The nomological net of perceived service quality (1997)Open access

Authors: Roest, H.C.A.; Pieters, R.
In: International Journal of Service Industry Management, 8(4), 336 - 351. ISSN 09564233.
Satisfaction with amusement parks (1997)Open access

Authors: Roest, H.C.A.; Pieters, R.; Koelemeijer, K.
In: Annals of tourism research, 24, 1001 - 1005. ISSN 01607383.

Authors:	Roest, H.C.A.; Rindfleisch, A.
In:	Journal of Retailing and Consumer Services, 17(1), 10 - 18. ISSN 09696989.

Authors:	Roest, H.C.A.; Frambach, R.T.; Krishnan, T.V.
In:	Journal of Interactive Marketing, 21(2), 26 - 41. ISSN 10949968.

Author:	Roest, H.C.A.
In:	Journal of Retailing and Consumer Services, 10(1), 57 - 58. ISSN 09696989.

Author:	Roest, H.C.A.

Authors:	Roest, H.C.A.; Verhallen, T.M.M.
In:	Sigma : Tijdschrift voor Industriele Statistiek en Kwaliteitsbeleid, 4, 6 - 9. ISSN 01666967.

Authors:	Roest, H.C.A.; Reijnders, W.J.M.

Authors:	Roest, H.C.A.; Verhallen, T.M.M.
In:	Tijdschrift voor Marketing, 33(3), 38 - 42. ISSN 01651439.

Author:	Roest, H.C.A.

Authors:	Roest, H.C.A.; Pieters, R.
In:	International Journal of Service Industry Management, 8(4), 336 - 351. ISSN 09564233.

Authors:	Roest, H.C.A.; Pieters, R.; Koelemeijer, K.
In:	Annals of tourism research, 24, 1001 - 1005. ISSN 01607383.

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