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Dr.ir. N.A.H. Agatz

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  • Time Slot Management in Attended Home Delivery (2011)Open access

    Authors:Savelsbergh, M.W.P. (Martin); Fleischmann, M. (Moritz); Agatz, N.A.H. (Niels); Campbell, A.
    In:Transportation Science, 45(3), 435 - 449. ISSN 0041-1655.

    Abstract:

    Many e-tailers providing attended home delivery, especially e-grocers, offer narrow delivery time slots to ensure satisfactory customer service. The choice of delivery time slots has to balance marketing and operational considerations, which results in a complex planning problem. We study the proble

  • Time Slot Management in Attended Home Delivery (2011)

    Authors:Savelsbergh, M.W.P. (Martin); Fleischmann, M. (Moritz); Agatz, N.A.H. (Niels); Campbell, A.
    In:Transportation Science, 45(3), 435 - 449. ISSN 0041-1655.

    Abstract:

    Many e-tailers providing attended home delivery, especially e-grocers, offer narrow delivery time slots to ensure satisfactory customer service. The choice of delivery time slots has to balance marketing and operational considerations, which results in a complex planning problem. We study the proble

  • The Value of Optimization in Dynamic Ride-Sharing: a Simulation Study in Metro Atlanta (2010)Open access

    Authors:Agatz, N.A.H. (Niels); Erera, A. (Alan); Savelsbergh, M.W.P. (Martin); Wang, X. (Xing)
    In:ERIM report series research in management Erasmus Research Institute of Management. Erasmus Research Institute of Management (ERIM), Erasmus University Rotterdam (ERIM is the joint researchinstitute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam). ISSN 1566-5283.

    Abstract:

    Smartphone technology enables dynamic ride-sharing systems that bring together people with similar itineraries and time schedules to share rides on short-notice. This paper considers the problem of matching drivers and riders in this dynamic setting. We develop optimization-based approaches that aim

  • Sustainable Passenger Transportation: Dynamic Ride-Sharing (2010)Open access

    Authors:Agatz, N.A.H. (Niels); Erera, A. (Alan); Savelsbergh, M.W.P. (Martin); Wang, X. (Xing)
    In:ERIM report series research in management Erasmus Research Institute of Management. Erasmus Research Institute of Management (ERIM), Erasmus University Rotterdam (ERIM is the joint researchinstitute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam). ISSN 1566-5283.

    Abstract:

    Ride-share systems, which aim to bring together travelers with similar itineraries and time schedules, may provide significant societal and environmental benefits by reducing the number of cars used for personal travel and improving the utilization of available seat capacity. Effective and efficient

  • Demand Management in E-Fulfillment (2009)Open access

    Author:Agatz, N.A.H. (Niels)

    Abstract:

    Internet retailers are in a unique position to adjust, in real-time, the product and service offering to the customer and to change the corresponding prices. Although this flexibility provides a vast potential for demand management to enhance profitability, standard practices and models to support t

  • Demand Management Opportunities in E-fulfillment: What Internet Retailers Can Learn from Revenue Management (2008)Open access

    Authors:Agatz, N.A.H. (Niels); Campbell, A.; Fleischmann, M. (Moritz); Nunen, van J.A.E.E. (Jo); Savelsbergh, M.W.P. (Martin)
    In:ERIM report series research in management Erasmus Research Institute of Management. Erasmus Research Institute of Management (ERIM), Erasmus University Rotterdam (ERIM is the joint researchinstitute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam). ISSN 1566-5283.

    Abstract:

    In this paper, we explain how Internet retailers can learn from proven revenue management concepts and use them to reduce costs and enhance service. We focus on attended deliveries as these provide the greatest opportunities and challenges. The key driver is service differentiation. Revenue manageme

  • Time Slot Management in Attended Home Delivery (2008)Open access

    Authors:Agatz, N.A.H. (Niels); Campbell, A.; Fleischmann, M. (Moritz); Savelsbergh, M.W.P. (Martin)
    In:ERIM report series research in management Erasmus Research Institute of Management. Erasmus Research Institute of Management (ERIM), Erasmus University Rotterdam (ERIM is the joint researchinstitute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam). ISSN 1566-5283.

    Abstract:

    Many e-tailers providing attended home delivery, especially e-grocers, offer narrow delivery time slots to ensure satisfactory customer service. The choice of delivery time slots has to balance marketing and operational considerations, which results in a complex planning problem. We study the proble

  • E-Fulfillment and Multi-Channel Distribution – A Review (2006)Open access

    Authors:Agatz, N.A.H. (Niels); Fleischmann, M. (Moritz); Nunen, van J.A.E.E. (Jo)
    In:ERIM report series research in management Erasmus Research Institute of Management. Rotterdam School of Management (RSM) Erasmus University, Erasmus Research Institute of Management (ERIM). ISSN 1566-5283.

    Abstract:

    This review addresses the specific supply chain management issues of Internet fulfillment in a multi-channel environment. It provides a systematic overview of managerial planning tasks and reviews corresponding quantitative models. In this way, we aim to enhance the understanding of multi-channel e-

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