| Title | Labour costs and queueing theory in retailing |
|---|---|
| Published in | European Journal of Operational Research, p.260-267. ISSN 0377-2217. |
| Author | Frenk, J.B.G. (Hans); Thurik, A.R. (Roy); Bout, C.A. |
| Date | 1991-11-01 |
| Language | English |
| Type | article |
| Abstract | In this paper approximation results for the M/G/s queueing model are used to derive an empirically verified shop type dependent non-homogeneous relation between labour volume and sales in retail trade. Moreover, we formulate the retailer's labour management as a formal minimization problem. |
| Publication | http://hdl.handle.net/1765/15939 |
| Persistent Identifier | urn:NBN:nl:ui:15-1765/15939 |
| Metadata | XML |
| Repository | Erasmus University Rotterdam |
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