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Coping with Problems of Understanding in Interorganizational... (2006) Open access

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Titel Coping with Problems of Understanding in Interorganizational Relationships: Using Formalization as a Means to make Sense
Gepubliceerd in ERIM report series research in management Erasmus Research Institute of Management. ISSN 1566-5283.
Auteur Vlaar, P.W.L. (Paul); Bosch, van den F.A.J. (Frans)
Datum 2006-07-24
Trefwoord(en) Formalization, Sensemaking, Interorganizational Cooperation, Understanding
Taal Engels
Type working paper
Uitgever Rotterdam School of Management (RSM) Erasmus University, Erasmus Research Institute of Management (ERIM)
Samenvatting Research into the management of interorganizational relationships has hitherto primarily focused on problems of coordination, control and to a lesser extent, legitimacy. In this article, we assert that partners cooperating in such relationships are also confronted with ‘problems of understanding’. Such problems arise from differences between partners in terms of culture, experience, structure and industry, and from the uncertainty and ambiguity that participants in interorganizational relationships experience in early stages of collaboration. Building on Karl Weick’s theory of sensemaking, we advance that participants in interorganizational relationships use formalization as a means to make sense of their partners, the interorganizational relationships in which they are engaged and the contexts in which these are embedded so as to diminish problems of understanding. We offer a systematic overview of the mechanisms through which formalization facilitates sensemaking, including: (1) focusing participants’ attention; (2) provoking articulation, deliberation and reflection; (3) instigating and maintaining interaction; and (4) reducing judgment errors and individual biases, and diminishing incompleteness and inconsistency of cognitive representations. In this way, the article contributes to a better understanding of the relationships between formalization and sensemaking in collaborative relationships, and it carries Karl Weick’s thinking on the relationship between sensemaking and organizing forward in the context of interorganizational management.
Publicatie http://hdl.handle.net/1765/7879
Persistent Identifier urn:NBN:nl:ui:15-1765/7879
Metadata XML
Repository Erasmus Universiteit Rotterdam
Erasmus Universiteit Rotterdam

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