| What enables some organizations to routinely perform better than others? Conversely, what makes some firms consistently perform worse than their competitors? Within a single firm, what enables some teams or individual firm members to outperform their counterparts? Through the concept of social capital, this research addresses these questions by studying the effects of relationship networks on the ability of firms and teams (and their members) to attain their professional goals. Network structures reside at various levels of analysis within (and between) organizations. Similarly, these networks affect performance at various levels. This research program moves between these levels of analysis and explores and systematizes how firm level findings can be employed to study and improve team level performance and vice versa. In addition to the 'pink glasses' approach of much of the networks literature, the present research also explicitly studies when and how social networks impede performance rather than facilitate |
