This project focusses on research in the analysis, design and control of operational processes with respect to Quality, as these occur in industrial organisations.
Central theme is the relation between, on the one hand the conformance to requirements of products and services (in terms of Quality, Reliability and Re-use) and, on the other hand, the technical-operational business processes that generate these products.
The considered business processes are:
· The development process (of both products and processes).
· The realisation process (production).
· The recovery process (end of life).
Research concentrates on methods, tools and systems to analyse, design and control the above mentioned business processes. The research is carried out along two lines: a theoretical one and an empirical one. The theoretical research line focuses on the development of formal process models and the development of formal control tools with respect to Quality, Reliability, and Re-use. The empirical line focuses on validation and application of these formal process models and control systems in practice. |
