The project Online tutoring is a project of the Open Universiteit Nederland. The OUNL has asked this project to answer the following questions: * What is the place of online tutoring within the tutoring process of the Open Universiteit Nederland? * What are the financial, technical, didactic and organisational aspects of online tutoring ? * What didactic forms of online tutoring are possible, sensible and useful within the education of the Open Universiteit? Is it necessary to differentiate as to kind of course and number of students? * What software is available to facilitate online tutoring?