| Organizational membership changes at an increasingly higher rate, specifically due to the upcoming retirement of the baby-boom generation and layoffs of personnel due to the changing economic environment. Organizations need to deal with the preservation of their intellectual capacity in light of any future changes in the organizational network that will occur. This research proposes to investigate the influence of employee turnover on the structure, processes and quality of an organization s transactive memory system and its impact on knowledge retention, by conducting several case studies at multiple organizations. |